Introduction

Soko Clinic is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, book a cottage, or communicate with us.  

Information We Collect

When you use our services, we may collect the following types of information:

Personal Information: This includes your name, contact information (address, email, phone number), payment details, and preferences.  

Communication: Information you provide when contacting us, such as inquiries or feedback.

Usage Data: Information about how you use our website, including your IP address, browser type, browsing history, and cookies from Google Analytics 4.

How We Collect Your Information

We collect your information in the following ways:

Directly from you: When you provide information on our website, by email, or over the phone.
Automatically: Through the use of cookies and similar technologies, including Google Analytics 4 cookies.
How We Use Your Information

We may use your information for the following purposes:

To process your booking: Including confirming your reservation, handling payments, and providing access to your cottage.
To communicate with you: To respond to inquiries, provide updates, and send important notifications.
To improve our services: To analyze your usage data, including data from Google Analytics 4 cookies, and make improvements to our website and services.
To comply with legal requirements: To meet regulatory obligations and legal processes.
Sharing Your Information

We may share your information with:

Third-party service providers: Who help us with our business operations, such as payment processing, customer support, and marketing.  
Google Analytics 4: To analyze your usage data and improve our website.
Legal authorities: If required by law or to protect our rights.
Google Analytics 4 Cookies

We use Google Analytics 4 to collect information about how you use our website. This information is used to create reports about website activity and to help us improve our website. Google Analytics 4 uses cookies to collect this information. For more information about Google Analytics 4 and cookies, please visit the Google Analytics website: https://support.google.com/analytics/answer/7318509?hl=en

Your Rights

You have the right to:

Access: Request a copy of your personal information.
Rectification: Request that inaccurate information be corrected.
Erasure: Request that your personal information be deleted.
Restriction: Request that the processing of your personal information be restricted.
Object: Object to the processing of your personal information.
Portability: Request that your personal information be transferred to another organization.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.  

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.  

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at: